Returns & Exchanges
We want you to be completely enamored with your luxury silk garments, which is why we offer a 30-day return window for items in their original, unworn condition. Please ensure all designer tags remain attached and the silk is free from perfumes or marks to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order containing the silk items you wish to return to generate a unique RMA number.
- 2.Prepare the Package
Place the garment back in its original protective tissue and designer box to prevent snagging or creasing during transit.
- 3.Affix the Shipping Label
Print the prepaid high-priority shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Quality Inspection & Refund
Once our specialists confirm the silk meets our quality standards, your refund will be processed to your original payment method within 5-7 business days.